OECP Patient Page
Let’s make sure you’re in the right place:
Providence St. Peter’s Hospital: https://olympiaemergencyservices.com/welcome/
If you were seen at Capital Medical Center or MultiCare Lacey Off-Campus Emergency Deparmtment, please continue below:
Questions About Your Bill?
After you receive care in the emergency department, you will receive more than one bill for your care.
Your Emergency Department Bill
You will be receiving separate bills for the services you received in the emergency department. The total cost of your care will include services provided by the hospital- MultiCare Health Systems, the emergency physician group- Olympia Emergency Care Physicians, PLLC., and in some cases other services such as labs, radiology, etc.
About your OECP bill
This bill is for services rendered by the emergency physicians, physician assistants, and nurse practitioners. These are providers who specialize in the diagnosis and treatment of acute illnesses and injuries. The emergency providers are responsible for the diagnosis, treatment, referral, and disposition of all patients receiving care in the emergency department.
How to Contact the OECP Billing Company
For Olympia Emergency Care Physician, PLLC billing inquiries please call:
Dates of Services prior to November 2023: 855-402-0827
Dates of Services December 2023 – May 2024: 855-397-7999
Dates of Service June 2024 – Current: 253-444-2684
(Billing Questions & Inquiries)
253-444-2685 (Payments Only)
Email: patients@zotecpartners.com
Please include the following information:
Patient Name
Account Number
DOS
Issue description in body of the email
Legal Billing Record Requests from OECP
Fax: 855.208.7861
About your MultiCare Health System / Professional Services bill
This bill is for services rendered by the hospital. It will be for use of the nursing services, supplies, equipment, laboratory, radiology services, and any other professional services that are provided by the hospital.
How to Contact MultiCare Health Systems Billing
For MultiCare Health Systems billing inquiries please call:
253-459-7956 or 800-919-1936
You may visit the MultiCare billing website MultiCare Health Systems:
https://www.multicare.org/patient-resources/billing/
Medical Records
As a patient seen through the MultiCare Health System, you may request your medical records for a recent visit. MultiCare gives you, or your authorized representatives, two options for accessing your MultiCare medical records:
View your information via MyChart: https://www.multicare.org/patient-resources/mychart/
Request a complete copy of your medical records using the link below: https://www.multicare.org/patient-resources/medical-records/
MultiCare Health Systems – Medical Records
Phone: 253-403-2433
Fax: 253-333-2419
Email: multicareroi@cioxhealth.com